Product Support - Printers
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A Perfect Check Nozzle Pattern
Please see attached PDF -
Color Issues - Basic Guide to Color Space - Match By Output
Of all the millions of colors that the eye can see, your printer can only print a very small subset of them. That subset is called a "color space."If you are trying to print a "Cardinal Red" (a popular vinyl color), you will not be able to. That color red is outside the color space, or color gamu... -
Color Modes for Mutoh Printers
Please see attached PDF -
Cutting Window Tint File with a Q-Series Vinyl Cutter
Graphtec Suggested Settings Note: All suggested settings are a starting point. Depending on the media and or brand, adjustments may be required based on the media itself Normal Window Tint Film using the TintTek 20-25 Degree Blade and Q-Series Blue Blade Holder 15-21 Grams of Down Force pressu... -
How to Solve Clogged Nozzles: PrismJET & MUTOH
Clogged Nozzles are usually caused by one of two reasons. Head Strikes Not using the printer or maintaining the printer properly. Cleaning the Nozzles After you have the machine, print a check nozzle pattern as indicated below: The pattern should display a consistent stair-step. Crooked or brok... -
Hold the UP DOWN & RIGHT Buttons down, continue to hold these buttons down while Powering on the machine Once it boots up into the Maintenance Mode you can release the 3 buttons Press the RIGHT Button until you see CHECK 14 HEAD REPLACE NOTE: Head Ranks consist of 3 rows of 8 characters When ...
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To resolve this issue, ensure that your cutter is powered on and connected to your computer via USB. Next, check the Windows Device Manager to confirm if your cutter is communicating properly with the computer. 1. Go to the Search bar in your Start menu and look for Device Manager. Open that pro...
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Page Feed (PF) ADJUSTMENT for the PrismJET VJ54 Printer
Have media loaded, a heavier roll is recommended. A 12 inch scale with Millimeter is required, however, an 18 inch or larger is ideal. It also is ideal to have heaters set to normal temperatures for this media to properly complete this procedure. STEP 1 Press the MENU KEY (SETUP) Press the RI... -
Perf-cutting 'pop out' decals with a Q Series cutter
How to make Perf-cut Decals with a Vinyl Express Q Series Vinyl Cutter If you sell printed, contour-cut decals, you know that printing and cutting the images is only the first step. Okay, the first two steps. If you’re selling decals, especially at an event like a race or festival, you still hav... -
Recommended Maintenance & Usage of the PrismJet Printer
In a wearable tech world, you may well be familiar with the term "sitting disease." Sitting disease refers to the various health impacts of a sedentary lifestyle. Research says that sitting too long is bad for your health and can even shorten your life span. This is one reason Fitbits and other s... -
Re-Setting the Lifetime Pump Message
Hold the UP DOWN & RIGHT Buttons down, continue to hold these buttons down while Powering on the machine. Once it boots up into the Maintenance Mode you can release the 3 buttons. Press the RIGHT Button until you see “Parameter” Press ENTER You should see the word “INITAILIZE” Press ENTE... -
R-Series 64-bit Driver for Windows 8/10/11
Download this driver to operate your R-Series with a 64-bit version of Windows 11, 10, and 8. Click on Download this driver. A pop up may come up asking you to Open, Save, or Save As. Select Save As, and save it to your desktop. Otherwise select Save, go into your Downloads folder, and you will ... -
R Series: Cutter-to-PC Communication
There are several things that can affect the communication between the computer and the R-Series cutter: 1. The cable connection – Due the limited memory of the R-Series model cutters, using a cable beyond 5 to 6 feet in length is not recommended. Additionally, the cable must be plugged directly ...