Product Support - Cutters

• MUSE: I cannot open my port

  To resolve this issue, ensure that your cutter is powered on and connected to your computer via USB. Next, check the Windows Device Manager to confirm if your cutter is communicating properly with the computer. 1. Go to the Search bar in your Start menu and look for Device Manager. Open that prog...

• Vinyl Cutters: Cannot Open Port

  “What we’ve got here is failure to communicate.” In the 1967 movie classic “Cool Hand Luke,” these words were accompanied by a harsh whipping from the prison Captain. The “Cannot Open Port” (COP) message can be just as excruciating when nearing a potentially lucrative deadline. Similar still, the...